Placing an order
How do I place an order?
Open the product page, press “Add to Cart”, then go to your cart and click “Checkout”. Enter your name, full address and a working phone number, and confirm. You do not need an account.
Do I need to create an account?
No. You can check out as a guest. An account simply saves your past orders and address, which makes ordering again faster.
Can I change my order after placing it?
Yes, as long as it has not been dispatched. Contact us straight away with your order number. Once the parcel has left us, changes are no longer possible.
Prices and payment
Is everything really under Rs. 500?
Yes. Every product on the site is priced below Rs. 500. That is the whole idea behind the store.
How can I pay?
Two ways: Cash on Delivery (you pay the courier when the parcel arrives) and bank transfer (you pay first, then we dispatch). Most customers choose Cash on Delivery.
Are there any hidden charges?
No. The product price and the delivery charge are the only two costs, and both are shown clearly at checkout.
Delivery
How long will my parcel take?
Typically 2 to 4 working days in major cities and 4 to 7 working days elsewhere, plus 1 to 2 days for us to process the order.
Do you deliver to my city?
We deliver across Pakistan wherever our courier partners operate. If you are unsure, ask us before ordering.
How do I track my parcel?
We send you the courier’s tracking number by email or WhatsApp once your parcel is dispatched.
Products
Is this real gold or silver?
No. We sell fashion jewellery — gold-plated and silver-plated alloys with artificial stones. That is exactly why we can keep prices this low.
How long will it last?
Several months with reasonable care. A few simple habits help a lot: put jewellery on after perfume and hairspray, take it off before showering and sleeping, and store it back in a pouch or box. Sweat and water are the main enemies of plating.
Is it safe for sensitive skin?
It suits most people, but sensitive skin can react. Wear a new piece for a short period the first time and see how your skin responds.
Will it look like the photo?
We use real photographs of the actual product. Screens do render colours slightly differently, so a small variation is possible.
Returns and problems
My item arrived damaged or wrong. What now?
Contact us within 3 days of delivery with photographs and your unboxing video. We will replace the item or refund you. Full details are on the Return & Refund Policy page.
Can I return something I simply did not like?
No. Returns are accepted for damaged, wrong or missing items, not for a change of mind.
Why do I need an unboxing video?
It is the only way to show what condition the item was in when it reached you. It protects you as much as it protects us. Start recording before you open the parcel and film without stopping.
Anything else
Do you offer bulk or reseller rates?
Yes. Email us with “Bulk Order” in the subject line and we will send rates based on quantity.
How do I contact you?
By email, WhatsApp or phone — all the details are on the Contact page. We reply within 24 hours on working days.