Last updated: 12 August 2026
under500.store (“we”, “us”, “our”) respects your privacy. This page explains what information we collect, why we collect it, and how we look after it.
Information we collect
Information you give us
- Your name
- Your full delivery address
- Your phone number and email address
- Order details and payment method
- Any messages you send us
Information collected automatically
- IP address and approximate country or city
- Browser and device type
- Which pages you visit and how long you spend on them
- The website you arrived from
How we use it
- To process your order and ship your parcel
- To send order updates and delivery notifications
- To answer your questions and handle complaints
- To process returns and refunds
- To prevent fraud and fake Cash on Delivery orders
- To improve the website
- To send offers, but only if you have opted in
We do not sell your personal information to anyone.
Who we share it with
- Courier companies — your name, address and phone number, so your parcel can be delivered
- Payment and banking providers — to complete transactions
- Hosting and analytics providers — to keep the site running
- Authorities — only where the law requires it
Cookies
This website uses cookies to:
- Remember what is in your shopping cart
- Keep you logged in
- Help us understand how the site is used
You can disable cookies in your browser settings, but the cart and checkout will not work properly afterwards.
Your rights
- Ask to see the information we hold about you
- Ask us to correct anything inaccurate
- Ask us to delete your account and data
- Unsubscribe from marketing emails at any time
To make any of these requests, get in touch through the Contact page.
How we protect your data
Our site runs over HTTPS and access to customer information is limited to the people who need it. That said, no system connected to the internet is completely secure, so we cannot promise absolute protection.
How long we keep it
Order records are kept for accounting and returns purposes. Once they are no longer needed, information is deleted or stripped of anything that identifies you.
Children’s privacy
This website is not intended for children under 13, and we do not knowingly collect their information.
Links to other sites
We sometimes link to other websites. Their privacy practices are their own and are not covered by this policy.
Changes to this policy
We may update this policy when needed. Any new version appears on this page with the date at the top updated.
Contact
For any privacy question, write to under500@outlook.com